Two-Factor Authentication (2FA) – Set-Up and Configuration Options

This article explains how Two-Factor Authentication (2FA) is configured within Booking Rooster and how clients can request activation or configuration changes.

For an overview of how authentication and access controls operate, see:
Authentication & Access Control

For information on why 2FA is recommended, see:
Why Two-Factor Authentication (2FA) Helps Keep Your Data Safe

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How 2FA Is Configured

Two-Factor Authentication (2FA) is configured by Booking Rooster Support.

Organisations cannot enable or modify 2FA settings directly within the platform.

To activate 2FA or request configuration changes, email [e-mail].

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Default Behaviour

When 2FA is enabled:

• It is automatically required for users whose role-based permissions include access to other users’ private data.
• It is not required for users without that level of access unless otherwise requested.

This ensures stronger authentication controls are applied to higher-privilege access roles.

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Available Configuration Options

Organisations may request changes to the following 2FA settings:

• Whether 2FA is enabled
• The number of characters required in the verification code
• The number of hours between required re-verification events

To request changes, email [e-mail].

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Requesting 2FA Activation or Changes

To enable 2FA or adjust your current settings:

1. Email [e-mail].
2. Confirm the requested configuration (enable/disable, code length, and re-verification interval).
3. Booking Rooster Support will apply the changes and confirm once complete.

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Related Articles

• Security Overview
• Authentication & Access Control
• Why Two-Factor Authentication (2FA) Helps Keep Your Data Safe

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For security or compliance enquiries, email [e-mail].