Intuto completion status updates

Overview

The Intuto Completion Status Update feature is an optional Booking Rooster feature available on all service plans for clients using the Intuto Integration.

When configured, Booking Rooster uses the Intuto API to automatically check each student’s Intuto completion status once per day. This keeps learner progress visible in Booking Rooster without Administrators needing to manually check Intuto.

The daily update refreshes learner progress in:

• the Administrator Booking Management Page
• the Kiosk
• the Intuto Progress report

This helps Administrators and trainers quickly identify which learners have completed their Intuto learning before attending a course.

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How Intuto Completion Status Updates work

Once the feature is configured, Booking Rooster automatically requests a progress report from Intuto for each student once a day.

The learner’s completion status is then updated in Booking Rooster.

Statuses are colour coded as follows:

Intuto completion status	Colour shown in Booking Rooster
Registered	Orange
In Progress	Orange
Completed	Green

The updates continue until one day after the course end date.

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Why this feature is useful

This feature is especially helpful when Intuto is used for pre-learning before a course.

It allows Administrators and trainers to see which learners:

• have registered but not started
• are part way through their learning
• have completed their learning

Because the Intuto Progress report is also updated, Administrators can run reports immediately before a course to focus on learners who have not yet completed their required learning.

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Using this with Intuto Notifications

The Intuto Completion Status Update feature is essential for clients using Intuto Notifications.

Intuto Notifications can send reminder messages to learners who have not yet completed their Intuto learning:

• 10 days before the course start date
• 3 days before the course start date

For these notifications to work effectively, Booking Rooster needs up-to-date completion status information from Intuto. The daily Intuto Completion Status Update provides this information.

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Manually updating completion status for a course

Administrators who need more up-to-the-minute completion status information for a particular course can run a one-off update at any time.

To do this:

1. Open the relevant course in Booking Rooster.
2. Go to the course’s booking management area.
3. Click the INTUTO UPDATE button.

Booking Rooster will then request a fresh completion status update from Intuto for that course.

This is useful immediately before a course when trainers or Administrators want to check whether any learners have completed their pre-learning since the last automatic update.

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Set-up notes

The Intuto Completion Status Update feature needs to be configured by Booking Rooster.

Contact [e-mail] to request set-up.

Booking Rooster can set the time the update runs each day. This is done by running the update at the specific time requested, which then sets the pattern for future daily runs.

If Intuto is being used for pre-learning, it is usually best to run the update in the morning before the start of the business day. This gives trainers access to up-to-date learner progress before courses begin.

If Intuto Notifications are also being used, the completion status update is usually best run about 30 minutes before the automatic notifications are sent.